Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your purchased item to request a return.

 

To be eligible for a return, the following conditions must be fulfilled:

• The request of return must be made within 7 days after you received it
• The item must be sold by our online store
• The item must be in the same condition that you received it, unworn or unused in anyway
• The item must have the tags unremoved and in its original packing
• You will need the recipient or proof of purchase

To request a return, please  reach out to our support for more information on how to proceed.

Defective and damaged item
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

We do accept exchange for deflective or wrongly shipped items. The same conditions as for return mentioned above must be followed.

In order to request for an exchange, please mention that you would like to exchange for a defective or wrongly shipped item  when you contact our support.

 

Refunds
We will notify you once we have received and inspected your returned item, and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method within 14 days. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.